15.12.2016

How to restore a 1C license with software protection after changing computer settings, updating/reinstalling Windows, updating the 1C platform or failures.

The software licensing system for software products of the 1C:Enterprise 8 system provides protection against unauthorized use of 1C programs using electronic licenses without the use of physical USB keys such as HASP.

In this article, we consider only the most common option for restoring client licenses of 1C PROF programs on a computer running Windows OS, with a file database without using virtualization technologies.

The process of reinstalling basic versions of 1C has its significant differences and is covered in a separate article

For the process of restoring a 1C license for Linux, MacOS, a license for a 1C server, etc., see the documentation for software products or on the ITS website,

When activating a software license using a PIN code, it is “linked” to the parameters of the system unit of the computer on which activation occurs. The license is a file with the lic extension that encrypts information about the motherboard, processors, amount of RAM, HDD/SSD, network adapters, network name, version and installation date of Windows, and much more. Read more in the article To which computer parameters is the “1C:Enterprise 8” software license “linked”

Each time you start, the 1C protection system checks the current computer data with the parameters that were written to the license file.

Thus, if at least one of the key parameters of the computer is changed, the license “flies” and as a result we see the message “License not found”.

To restore functionality, the user must obtain a new software license using a backup PIN code.

In this window, you can choose one of two options: “Get a license” and “Upload a response file.” Select "Get a license".

The “Kit Registration” window will appear, in which you must indicate the registration number of the 1C kit and the PIN code with which the current license was activated.

We recommend marking PIN codes that have previously been used or cancelled. If your organization uses several computers, we also recommend marking the name of the computer on which each PIN code was activated.

If you do not know which PIN code was used to activate the current license, then write a request to the licensing center by e-mail [email protected] indicating the registration number and contact details of the organization. In response, you should receive a letter indicating the PIN codes and the computers on which they were activated.

The next window will ask you to choose one of two options: “First run” or “Recovery”.

If you are sure that the computer settings have not changed, then indicate “I am sure that the key computer parameters have not changed”, the protection system will try to obtain a software license with the same computer parameters.

If the previous option does not help or if the computer settings have changed, then you need to remove this flag. A second field will appear for entering a new PIN code.

We remind you that for PRO versions there are no restrictions on the number of activations.

If you have run out of activation pin codes or you don’t know which pin code from your kit remains unused, then write a request to the licensing center [email protected] indicating the registration number and contact details of the organization. In response, you should receive a letter with a new PIN code (if all have already been used) or they will tell you which PIN codes from your set remain unused.
How to write a request for an additional backup PIN code to activate a 1C:Enterprise software license if all the PIN codes included in the package have been used up

Next, the organization data verification window will open.

If the computer has not changed, then all fields can be filled in automatically and you will not need to enter anything manually.

If the form remains empty, then you will need to enter the organization’s data manually. Please note that you must provide the data exactly as you specified during initial activation, accurate to the decimal point.

If you saved data during initial activation, you can search for it on your computer in the licdata.txt file.

If the program reports that the organization’s data was entered incorrectly and cannot be found, then write a request to the licensing center [email protected] indicating the registration number and contact details of the organization. In response, you should receive a letter indicating the organization data that you specified during the initial activation of the software product.

If all the initial data was entered correctly, the computer is connected to the Internet and you did not disable the automatic receipt of a license at the previous step in the “Kit Registration” window, then the system automatically generates a request to the 1C licensing center and proceeds to the final step - obtaining a license.
When you have completed obtaining your license, click the button Ready. The received license is written to your computer as a new file with the extension lic.

Our recommendations
In new versions of the 1C:Enterprise 8.3 platform (starting from versions 8.3.12.1790, 8.3.13.1644 and 8.3.14.1565), an additional method has been implemented to link software licenses to a HASP hardware protection key. This binding option allows you to save previously obtained software licenses when changing computer settings.

Congratulations, you have restored your 1C software license and can use the program again!

Obtaining a license manually

If automatic receipt of a license has been disabled, then a window will open with a choice of how to obtain a license:

• Automatically
• On electronic media (via file)
• By phone

If your computer is connected to the Internet, we recommend selecting the “Automatic” option.

The option “On an electronic medium (via a file)” makes sense if this computer does not have the Internet, but it is on another, in this case the 1C program will generate a request file (in txt format), which you can save to any medium and send it via email to the 1C licensing center from another computer, receive the response file, transfer the response file (in lic format) in the reverse order and select it by clicking the "Download" button.
The “By phone” option is needed if the organization does not have the Internet. Please note that over the phone the operator of the 1C licensing center will need to provide 48 digits of the request code, in response the operator will dictate to you a set of 120 digits.

Please note that license restoration can only be done in the same way as the license was obtained during initial activation, i.e. If you activated your license over the phone for the first time, automatic restoration via the Internet will not work and will need to be done over the phone as well.

Special cases

If you are sure that you are entering the organization data correctly, but the program still reports that the organization data was entered incorrectly, then perhaps the reason is that the field was previously A country was text and during initial activation instead Russian Federation could indicate Russia or RF. In this case, in the field A country select from the available list <Другая страна...> , and in the text field below that opens for editing, manually enter Russia.

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Tags: how to transfer a 1c program to another computer, how to transfer a 1c database to another computer, how to transfer a 1c license to another computer

We are often asked the question of whether 1s 7.7 will work on a new computer and how to transfer it there. Everything is not as complicated as it seems. First, let's copy the 1c 7.7 databases to removable media, which need to be transferred to a new computer. You can find out the paths to the databases when you launch the 1C 7.7 shortcut.

We start a new computer and copy the databases to the location that you have designated for them and remember the path.
Go to the windows system partition (drive C) then Program Files (x86) and copy the 1Cv77 folder here
Next, go to this folder and find the BIN folder
in it we look for the executable file 1cv7l.exe.
Create a shortcut for it on the desktop and launch it.

Now we are empty here, so we will show the platform where the bases are. Remember I said to remember the path to the 1C7.7 databases? Now we need to get to it. Click add, name the database and go to the storage location of the 1c database by clicking on the three dots. You just need to go to the folder with the database and click OK.

When starting the database for the first time, the following error may occur:
but don’t be discouraged, let’s launch the 1c 7.7 database in configurator mode.

Next, go to “Administration”, then “Code page of information security tables”, select “+ current system installation”, click OK.
Even if when you open it you will already have “+ current system installation”, still click OK. A dialog box will appear. Click yes. We wait. The entire database is ready and we launch it in “Enterprise” mode. All bases work. But the following situation may arise

We need to find the V7Plus.dll file. You can try via search. Most likely it is stored in your database. So it needs to be moved to the BIN folder from which we created the platform shortcut. Now we need to register this library. To do this, you need to create a shortcut to this library on your desktop. Right-click on it and go to properties. In the object field we enter “regsvr32”, click apply and OK. Be careful not to erase the quotes! Our label took on the following form. Now we run as administrator (right-click "Run as administrator") and the entire library is registered. We have fixed this problem.

If you encounter other types of errors during the transfer, please write in the comments. We'll figure out

Many users experience some malfunctions and malfunctions in their computer device after updating Windows 10. The main ones are the following:

1. Windows 10 does not boot for a long time.
2. The system does not want to start and work.
3. Black screen.
4. A blue screen with errors appears.

To eliminate them, it is necessary to understand the sources of operational failures and possible ways to get rid of these sources.

If the system does not start after the latest Windows 10 update, remember how it behaved before shutting down or rebooting. Perhaps some program was downloaded, or the error appeared after connecting a new device and virus software. In the course of troubleshooting such problems, the system may improve or deteriorate its performance. Therefore, it is necessary to be prepared to restore it and return it to its original, working condition.

The system does not start or takes a very long time to load

The system takes a long time to load or does not load at all - this problem occurs when a large number of additional programs are launched or malicious software is connected to the process. Therefore, you immediately need to check your computer for viruses and prepare an electronic medium with Windows 10 installation files.

To solve the problem, take the following steps:

1. Using the media, we boot the device in safe mode. In the menu, select the source from which the system modules and drivers needed for your computer will be loaded.
2. Open Task Manager. This can be done using the Ctrl + Shift + Esc keys. Find the Startup tab.
3. Startup contains the entire list of applications that can be loaded when the system starts. It is necessary to select from among them the minimum that is needed for normal operation of the computer, and disable the rest.

These simple steps will help reduce system boot time and improve system startup.

Working with safe mode is useful when removing viruses, unnecessary programs, fixing driver errors, and activating an administrator account.

In addition, you can optimize and defragment the disk:

1. Click on Start.
2. Select the Computer tab, drive C.
3. In the window that opens, find the Properties item and click the Optimize button.

Using the CCleaner program, you can remove all junk files from the disk and erroneous keys from the registry.

If Windows 10 does not work after updating, restore the system to an earlier working state. This method is only suitable if the computer creates system rollback points or restore points. To do this, you need to carry out the following procedure:

1. Reboot your system. Once it turns on, press F8.
2. The recovery menu appears.
3. Go to Diagnostics, then Advanced Settings.
4. Find the Recovery tab.
5. Following the instructions, select a Restore point to a rollback state from the available list.
6. Restart your computer. The current version of the operating system is removed.

Blue screen appears

CRITICAL_PROCESS_DIED. The error code is accompanied by the warning “The computer did not start correctly” or “Windows did not boot correctly.”

In such cases, a regular reboot helps.

INACCESSIBLE_BOOT_DEVICE. The error may appear after updating to Windows 10 or the motherboard BIOS, when restarting the computer after a system rollback, partitioning the hard drive, or when files are damaged.

The easiest way to resolve this error is:

1. In the Automatic Repair window, select Advanced options.
2. Among the list of parameters, you need to find Boot options - Restart.
3. After the system restarts, press the F6 button to reboot into Safe Mode using the Command Prompt.
4. Enter the command phrases one by one:
   • sfc /scannow;
   • dism /Online /Cleanup-Image /RestoreHealth;
   • shutdown-r.

System files will be scanned and restored if they were damaged.

Black screen appears

There are malfunctions in which the computer device does not turn on, and the screen is black after the update. This problem occurs when video card drivers are installed incorrectly, exiting sleep mode, removing a virus, or downloading updates.

The screen can have 2 types:

1. With a mouse cursor.
2. No cursor, solid black display.

In the first case, the screen can have not only a mouse cursor, but also a rotating wheel. What does this mean and what to do in such cases?

Software glitch

This happens when the system booted only for the first time before Windows 10, when you turned off and then turned on again or rebooted the computer. A software glitch occurs as a result of an update.

To restore the system, you need to update it again.

System conflict with primary drivers

Previously installed drivers may create a conflict with the system, so to resolve this issue, do the following:

1. Find Start - Control Panel. Under Power Options, click System Settings.
2. Under Shutdown Options, uncheck the Enable fast startup (recommended) box.
3. Save your settings.
4. Click on Start. Find the Computer tab.
5. Right-click Properties and do the following: Hardware - Device Manager - Video Adapters.
6. Find your video card and Update drivers. Drivers are installed either automatically from the Internet or from special software.

In the second case, when the screen is only black without a cursor, start the system in safe mode:

1. Hold down the Shift key on your keyboard and continuously click on the F8 button to open Safe Mode. This system launch is simple, but does not always work.
2. In the window that opens, find the following sections: Diagnostics - Additional parameters - Command line.
3. Type bcdedit /set (globalsettings) advancedoptions true.
4. Click the Enter button.
5. In the newly opened window, click Continue. The download continues.
6. In the new window, select Enable Safe Mode.
7. Press Enter.

Correcting virus activity

If the computer does not boot, the screen is solid and black, then most likely the system has been damaged by malicious virus software. Try the simplest method.

Boot Windows 10 in safe mode, scan with an antivirus application and delete infected files.

If viruses have damaged the explorer.exe file, which is responsible for the operation of the graphical interface, you can perform the following operation:

1. Press Ctrl+Alt+Del keys simultaneously or open the Start menu.
2. Go to Task Manager, then Run new task.
3. Write explorer.exe in the line and run the task.
4. Through the Run line, pressing the Win + R buttons, enter the regedit command.
5. Expand the HKLM branch.
6. Go to the Software section.
7. Next, click the Microsoft - Windows NT - Current Version tabs individually.
8. Open the Winlogon folder, then Shell and double click.
9. Change the value to explorer.exe.
10. Save your settings.

Getting rid of system malfunctions after upgrading to Windows 10 is not particularly difficult and does not require technical knowledge and skills from the user. After completing one of the operational procedures, the system will boot without delays or failures. Your computer will work better.

With the advent of the new tenth version of the operating system, many are interested in how to install 1C on Windows 10. Although many users have already appreciated the functionality and convenience of the new system, users of the 1C: Enterprise software also noticed the fact that programs from 1C create many errors when running on the tenth Windows. Despite all the positive qualities, Windows 10 is a frankly crude and unfinished system. Specialized software, such as 1C: Accounting, works on this system with malfunctions.

Windows 10 can be installed in two ways:

• Upgrade from version 7 or 8 of Windows;
• Install the system version from scratch.

Regardless of the implementation method, certain problems arise when working with 1C 7.7 and other versions. Therefore, if you decide that the cause of the problems is incorrect installation, this is the wrong conclusion.

Problems when working with 1C on Windows 10

One of the most common errors that occur when working with programs from 1C version 8.3 and others on Windows 10 are crashes, even to the point where the program writes “The program has stopped working.” It is noted that after installing 1C: Enterprise on a completely empty Windows, the programs practically do not function, and when installed on version 7k updated to version 10, they start, but there are many minor errors that interfere with normal operation.

Some versions work better on Windows 10, some worse. Therefore, if you have the opportunity, it is better to test your software version for compatibility with Windows 10 and only then update.

The most common errors that may occur when working with 1C on Windows 10:

• Indexing errors;
• Encoding problems;
• Lack of logical integrity check;
• DLL failures;
• OpenConf errors, etc.

If you are unable to solve all the problems that have arisen on your own, then you should seek help from a specialized company. Experienced programmers, engineers and customizers will quickly correct all violations and failures in the system.

Installation procedure for version 8.3

If you still decide to install 1C on the tenth version of Windows, then the installation process itself will be little different from a similar installation on 8 x64. First of all, you need a package to install 1C software. It can be purchased as a software disc or downloaded from a special website.

The resulting archive should be unpacked - usually it unpacks itself, but you can use any archiver program. After that, in the folder where you placed the unpacked files, find the installation file and run it. After launching the installer, you will need to click the “Next” button and start the installation process.

On a new page, the installer will prompt you to select a pair of suitable system elements that you want to install. You can select all or just some of the following:

• 1C: Enterprise;
• File version, or thick client;
• Thin client;
• Server;
• Expansion modules for the server;
• Translations of the program into different languages;
• Server administration;
• Server for storing all important configuration elements;
• Converter.

Having selected all the files that should be embedded, click on the “Next” button again. On the next page you will need to select the language in which the product will be launched. Click on the “Next” button again.

Transferring 1C from Windows 7 to 10

If you selected Server in the installation components, you will have an additional screen to select server settings. Once all the settings have been selected, you just have to click “Install”.

After the installation is complete, the program will give you the option to install a security driver. If you are going to get keys for the program using an emulator, you do not need to install this driver. At this point, the installation process is complete, you can end the process and restart your computer.

The most rational way to get stable operation of 1C software on Windows 10 is to transfer from Windows 7. This is not as complicated a process as it seems. The first thing you need to do is copy all the databases to removable media, disk or flash card. Subsequently, they will need to be transferred to the computer after reinstallation. The location of the databases can be found when starting the program.

After that, start transferring the platform itself. Go to the hard drive on which you have the program installed. Usually this is drive C. Find the Program Files folder there and copy it to removable media.

Now you can update the system to Windows 10. When the process is completed and you receive a computer with the new OS, you can begin transferring 1C back to the computer.

How to implement 1C 7.7 during migration?

First, copy the databases to your PC. Don't forget to remember the exact path where you copied them. After that, go to drive C to the Program Files folder and copy the previously saved 1Cv77 folder there. In this folder, look for a subfolder called BIN. In it, find the file 1cv7l.exe, create a shortcut on your desktop and run it.

When you open the program, it will be empty. To find the databases, click Add and navigate to the location where you placed the databases. When you find the desired folder, click OK. After this, you need to launch 1C 7.7 in configurator mode. In “Administration”, find the item “Code page of information security tables” and select “+current system installation” there. Confirm the action and wait a bit. The program will start in normal mode and work as efficiently as possible.

Working with a new system like Windows 10 is fraught with problems. Installing 1C on it and using it is much more difficult than on Windows 2000. If you are not ready to face such problems, then do not rush to switch to Windows 10 and wait until all the problems are resolved.

For more than six months, Microsoft has been offering all Windows 7 and Windows 8 users a free upgrade to Windows 10. According to the developer, this is the best operating system. But is it worth rushing to update? Now we will consider this issue in detail.

Working with 1C Enterprise 8 on Windows 10

There are no surprises in this matter. All software products from the 1C Enterprise 8 line (, 1C Enterprise server, etc.) work perfectly on the new operating system, as well as on all previous Windows. On the other hand, we cannot say that 1C on Windows 10 works faster. It works exactly the same. And then the question arises: “Is it worth changing the awl for soap?”

In what cases is it worth upgrading to Windows 10?

Despite all of the above, switching to Windows 10 can be beneficial. I strongly recommend upgrading to Windows 10 in the following cases:

1. The 1C Enterprise 8 program is buggy or crashes.

In this case, instability may be associated with drivers or settings of Windows itself. Switching to Windows 10 can solve this problem in a positive way.

2. You are using a pirated version of Windows.

If you are a user of unlicensed (illegal) Windows, then right now you can upgrade to the new Windows and become the owner of the legal version of Windows 10 COMPLETELY FREE. This is the only way to get Windows 10 for free! Free Windows 10 is available to all owners of PCs running Windows 7 or 8.1, including those using pirated versions. This was officially announced by Microsoft Vice President of Operating Systems Terry Myerson.

3. You are an avid gamer of the game World of Tanks.

It is not known whose merit is greater - Microsoft or the game developers World of Tanks, but the fact remains: on the predominant number of computers running Windows 10, the World of Tanks game works better. The picture is smoother, FPS is higher, the game loads faster, and what else does a gamer need?

Thus, we have examined all the main options when it is worth upgrading to Windows 10. In all other cases, I recommend not to rush into switching to a new operating system. If you decide to install Windows 10, then I hasten to reassure you - the system has the ability to roll back to the previous version of Windows that you had installed. You are given 30 days to think about it. Enough to make you love or hate Windows 10.

How to upgrade to windows 10?

There are two ways to upgrade to Windows 10. To update, you just need to have Windows 7, Windows 8 or Windows 8.1 installed (you can have a pirated version).

1 way to upgrade to windows 10
Just enable installation of updates for your Windows and after some time you will see a proposal to switch to a new operating system.

2 way to upgrade to windows 10
Just go to this page and click the "Update Now" button. The update installation will begin immediately.